Play Smart, Stay in Control

Recognise the Signs

Ask yourself honestly: have you ever chased a loss by playing more to win it back? Have you borrowed money, sold something or used money meant for bills to play? Do you hide how much time or money you spend from people close to you? Do you play to escape worry, boredom or sadness? Do you need larger bets to feel the same excitement? Have you missed work, sleep or time with family because of gambling? One honest 'yes' is a reason to pause and talk to someone.

Set Your Own Limits

To manage your spending, open your account settings and choose deposit limits for daily, weekly or monthly periods. Loss limits and session time limits are available the same way. A tighter limit takes effect at once; a looser one only after a cooling-off period of several days. Reality-check reminders are a separate tool that shows a pop-up with your time and turnover at intervals you choose. Request them in the same settings area. These tools are free and do not affect your ability to withdraw any money already in your account.

Where to Get Help

The first step is often the hardest: tell one person you trust. A friend, a partner or a family member can support you. After that, speak to a doctor or a licensed counsellor who understands gambling. They will not judge you. Free confidential help is available from organisations that work across many countries. Search online for Gamblers Anonymous, GamCare or Gambling Therapy by name. Do not rely on a number or link printed here, because a single wrong detail can lead nowhere.

Take a Break or Self-Exclude

A cooling-off period pauses your account for a short time, such as 24 hours or 7 days. It prevents login and deposits until the period ends. You can request this from the account menu or by contacting support. Self-exclusion closes your account for a fixed term, such as six months or a year. It cannot be lifted early for any reason. To start it, write to support and state the term you want. The platform will confirm and then block access immediately.

The Facts About Money

Gambling is entertainment, not a way to make money. Every bet has a cost, and over time the odds favour the operator. No system, streak or staking plan can change that basic fact. Treat any win as a bonus, not a salary. Play only with money you can afford to lose. Set a budget before you log in and stop when it is gone. If you feel the need to chase losses, that is a sign to step away and use the tools described on this page.