Frequently Asked Questions
Still Have a Question? and What This Page Covers.
Asked most often
How do I set a deposit limit?
Setting a deposit limit helps you check yourself before spending more than planned. Go to the account settings section, choose the deposit limit option, pick a daily or weekly amount, and confirm. The limit activates on your next deposit.
How do I cap what I deposit?
From the dashboard, on any of a daily, weekly or monthly basis. The cap holds across every channel, Boost and USDT TRC20 included.
What is the minimum deposit?
The minimum deposit on the platform is RM10 for most payment channels. This amount applies to e-wallet deposits and bank transfers alike, so you can start playing with a small top-up.
Is Twcbet safe to use in Malaysia?
Twcbet runs every page over TLS and verifies each account once before the first withdrawal. The marks shown are Fair Play Certified and SSL Secured.
What if I drop out mid-round?
Settlement happens server-side. A dropped stream costs the view, not the bet, on fishing and live casino equally.
Are balances and bets shown in ringgit?
Yes, all balances, bet amounts, and winnings are displayed in Malaysian ringgit (RM). Whether you are on the desktop lobby or the mobile site, you will see RM figures so there is no need to convert currencies.
Still Have a Question?
If you do not find your question listed here, you can reach the support team directly through the live chat button in the lobby. The team operates in both English and Bahasa Malaysia and responds within a few minutes during business hours. For account-specific issues such as verification or a stuck transaction, it helps to have your username ready. The support team can then look into your case without delay.
What This Page Covers
This page answers the most common questions players ask about using the platform. It covers deposits, withdrawals, turnover requirements, disconnection handling, and how to manage your own limits for safer play. Each answer is kept short and direct so you can find what you need quickly. If you are unsure about a specific rule or feature, this is the first place to check before contacting support.
There is a page each for Fishing, Live Casino, Arcade Games, and the promotions lists what is live.