Privacy Policy

Cookies and Your Choices

The site uses cookies to remember session preferences and to analyse traffic via analytics providers. These cookies do not store personal financial details or login credentials. If a visitor turns off cookies in their browser, some features of the lobby may not work as intended. For example, session persistence and personalised settings may be lost, but basic browsing remains possible.

Why Each Type of Data Is Held

Contact form submissions are held solely to respond to the visitor’s enquiry. No data from the form is used for any other purpose without separate consent. Server logs are collected to maintain the site’s security, diagnose technical issues, and understand aggregate usage patterns. This helps ensure the platform runs reliably for all users.

Your Rights to Access and Deletion

Any visitor may request a copy of the personal data the site holds about them. Such requests should be made through the contact page, and the site will respond in accordance with Malaysian data protection law. Visitors may also ask for their data to be deleted by submitting a request via the contact form. The site will erase the relevant records unless retention is legally required for a specific purpose.

Who Data Is Shared With

Data may be shared with analytics and hosting providers who act only on the site’s instructions. These third parties are contractually bound to protect the information and use it solely for the specified services. The site never sells personal data to any third party. No information is traded, rented, or otherwise transferred for commercial gain outside the purposes described in this policy.

Information We Collect and When

When a visitor uses the contact form, they submit their name, email address and message. This information is provided voluntarily at the time of sending the enquiry. The site’s web server automatically records technical data each time a page is loaded. This includes the visitor’s IP address, browser type, operating system, and the pages viewed during the visit.

How Long Records Are Kept

Contact form messages are retained only as long as necessary to resolve the enquiry and are then deleted. The typical retention period does not exceed the time needed to complete the interaction. Server log records are kept for a limited period, after which they are automatically purged. When data is no longer required for security or analytical purposes, it is securely removed from the system.

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